Computer Repair Fraud

Have you ever taken your computer in to be repair by a tech company, handed over hundreds, and realized later the problem was never resolved? You are not alone. Many stories have been posted online describing computer repair scams. Some investigative news agencies have even discovered computer repair fraud by some big name brand companies like the Geek Squad.

To save you time, money, and most likely extreme frustration, we recommend the following steps before you take your computer to any tech company for a repair:

• Do Your Research – Ask for referrals from friends, co-workers, and family. Then read our article, Find the Best Business Computer Repair Company, for a detailed list of steps that include information on gathering service fees and how to determine computer repair company reputations.
  
• Written Estimates – Get all estimates from computer repair companies in writing so you have, not only a paper trail of services provided, but something to fall back on if the repair is incomplete.
  
• Up Front Work/Costs – Know the work involved and the cost of repairing your computer before the work begins. This can save you from additional charges and other surprises you are not expecting.

Finally, view the videos below on computer repair fraud for more information.

Warning: The content of the videos below may infuriate you.